About Us
At reflights, our mission is to empower passengers like you to overcome flight incidents effortlessly. We understand the frustrations that arise from unfruitful negotiations with airlines and the regret of missed claim opportunities. That's why we're here to make a difference. Join us on this journey and discover a smoother path to resolving your flight-related issues. Your satisfaction is our ultimate goal.
reflights in Numbers
4.7 of 5
TRUSTPILOT REVIEW
100%
ONLINE EXPERIENCE
+85%
SUCCESSFUL CLAIMS - CE261
+1 years
TO CLAIM A FLIGHT -CE261
We're here to help:
Behind every great idea is a team dedicated to making it happen.
Our best asset is our team. We work together to deliver the best solution for our customers.
We exist for you. Make our new team your best asset.
Presence on 2 continents
4.7 out of 5
Fee based on efficiency
# 1 design with the client
Reflights is a Canadian air passenger rights advocate for travellers from all over the world.
We emerged as a solution to a significant issue - the impact airlines have on millions of passengers each year through flight delays, cancellations, or denied boarding. Despite the fact that passengers are entitled to compensation for numerous flights, the majority never receive it due to convoluted claims processes or airlines refusing to honour their compensation obligations.
Our 3 Pillars
1. Legal knowledge to have the necessary arguments for your defense as well as national organizations and resolution entities.
2. The technological and user experience design to offer you the easiest and most attractive solution to get you compensation.
3. The transparency and security that we can show you through information and the personalized attention of our experts.
The experience of our founding team has been achieved through a broad trajectory in ventures with a focus on travel, finance, and technology and on the acquired experience of the international entrepreneurial ecosystem.
Our Values
These values fundamentally describe who we are and what defines us as a team.
These values are what define our way of working and shaping the culture of reflights.
Transparency in what we do.
Care to detail
Always looking to improve and innovate.
Team work
Positive customer experience.
Reasons to Believe in Us
Our passion
We do what we do to be an entity that transforms rights, improve transparency and show empathy for passengers around the world.
Our solution
Reflights is a flight claim startup from Toronto, ON. We engage with the airline in each claim in the representation of the passenger to fight for their compensation rights.
Our drive
Reflights was born due to poor customer service and a lack of proper solutions when incidents happen.