About us.
SMART CLAIMS
Transparency in what we do
Positive customer experience
Care for
detail
Continous innovation
Our values
These values fundamentally describe who we are and how we do what we do. Our purpose is to deliver these qualities to every single customer.
We'd like to be part of the solution, not just another service to be careful about.
Our culture shapes our ways of working, our mindset to deliver consistently over time.
Hover over the icons to reveal our principles!
People that exist for people
Behind every great idea is a team dedicated to making it happen.
Our best asset is our team. Lawyers, engineers, developers, strategists and more, work together to deliver the best solution for our customers.
We exist for you. Make our new team your best asset.
Presence on 2 continents
4.7 out of 5
Diverse team with experience
# 1 design with the client
Our story
Armed with a credit card and a dream, we (Guillermo, Pablo, and Mario) set ourselves the goal of creating reflights. When we started, little did we knew what it could become.
However, we knew exactly what we did not want to be. A compensation rights service where the process was complex, stressful, insecure, and inefficient.
Now, the team has grown and has allowed us to offer a service experience that drives transformation in the defense of air passengers.
Unfortunately, we are born from a problem that affects millions of passengers every year; delays, cancellations, and flights oversold by airlines. We are here to help.
