
Welcome to the Reflights FAQ page! Get answers to your questions about our services, claims process, and more. If you can't find what you're looking for, contact our support team for assistance.
FAQ

What is reflights?
Reflights specializes in helping air passengers with their flight compensation claims. Reflights helps manage the administrative claim process on behalf of clients, helping passengers keep their claim on track and escalate it to the CTA when the airline does not provide a clear response. Reflights does not provide legal advice or services but instead offers support and guidance to passengers throughout the compensation process.
We offer a streamlined approach, supporting communications with airlines and helping passengers pursue compensation they may be eligible for.
Our primary role is to assist passengers in navigating the Air Passenger Protection Regulations (APPR) and filing compensation claims when appropriate.
Why use reflights?
Airlines have gained a reputation for making it challenging for individuals to claim the compensation they rightfully deserve. Because many passengers are unfamiliar with airline claim procedures and documentation requirements, they often gain an unfair advantage in such situations.
Use reflights if you want to spend your time in stuff that adds value to your life, instead of dealing with the airline for your claim options.
Is reflights right for me?
Reflights is the perfect solution for air passengers that experienced a flight delay of more than 3 hours, a flight cancellation with a notice of fewer than 14 days, in case of denied boarding and baggage delays, or if there's doubt regarding the airline's response.
Reflights is just right for me if:
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I'm a regular business traveller
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I'm a casual traveller
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I experienced a flight cancellation/delay/denied boarding
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The airline does not solve my inquiries
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Have an airline credit/voucher but I want money
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Have doubts regarding my past flight
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Experienced an overbooked flight
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The airline denied my boarding
How Reflights Helps You Claim Compensation



Check Flight Eligibility
With Reflights’ claim-support experience, we help passengers organize flight information, and understand the steps for passenger compensation claims.
Check my Flight



Prepare your Claim
We always strive to ensure
airlines take some responsibility for the bad experience you received as a passenger.
Learn what makes us different




